Gray Electric reported OxAir conditionerUnqualified
Gree Electric today posted a report on the production and sale of substandard air-conditioning products by Ox on its official microblog.
On Weibo, Gree Electric also @China Market Supervision @ National Development and Reform Commission. Gree Electric said that many consumers had previously feedback to Gree Electric Appliances that Ox Air-conditioning is cheap but consumes a lot of electricity, but the actual measurement by Gree Electric Appliance Laboratory shows that some Ox air-conditioning products are far from the energy efficiency value they advertise and label.
According to Gree Electric, the testing results of its commissioned third-party organizations with professional qualifications are consistent with the testing results of Gree Electric, and the testing results of energy efficiency ratio and refrigeration power consumption are not qualified.
Gree Electric said that the production and sale of such products not only seriously infringed on the legitimate rights and interests of consumers, but also caused tremendous damage to the national energy conservation and emission reduction policies and the benign order of fair competition in the market.
Gree Electric said that Ox's production and sale of unqualified air-conditioning products seriously violated the mandatory standards of "Energy Efficiency Limitation Value and Energy Efficiency Grade of Room Air Conditioner", violated the provisions of Article 26, paragraph 2 (3) and Article 32 of the Product Quality Law, violated the provisions of Article 25 of the Standardization Law, and suspected of constituting production and marketing. The amount of sales of unqualified products is huge.
Gree Electric said that if the relevant acts are suspected of constituting the crime of producing and selling fake and inferior products under Article 140 of the Criminal Law, please transfer them to the public security organs for investigation of criminal responsibility according to law.
The following is the full text of the report of Gree Electric Appliances:
A Report on the Production and Sale of Unqualified Air Conditioning Products by Ox Air Conditioning Co., Ltd.
The State Administration of Market Supervision and Administration:
On May 24, the State Administration of Market Supervision and Administration, the National Development and Reform Commission and the Ministry of Water Resources of the People's Republic of China jointly issued the Notice on Strengthening the Supervision and Inspection of Energy Efficiency and Water Efficiency Labels, requesting local regulatory authorities to further strengthen supervision and inspection of energy efficiency and water efficiency labels and combat false labels. We hereby report to your bureau, in real name, the problem of the production and sale of unqualified air conditioning products by Ox Air Conditioning Co., Ltd. and submit it to your bureau for verification and investigation.
Many consumers have previously feedback to our company that Oakes air conditioning is cheap but consumes a lot of electricity. After our laboratory (approved by CNAS and qualified for testing), the following types of air conditioning products produced by Oakes Air Conditioning Co., Ltd. are far from their publicity and nominal energy efficiency values. Our company entrusted a third party with professional qualifications to test and verify, the test conclusion is consistent with our test conclusion, energy efficiency ratio and refrigeration power consumption test conclusion are not qualified. The production and sale of such products not only seriously infringe on the legitimate rights and interests of consumers, but also cause great damage to the national energy saving and emission reduction policies and the benign order of fair competition in the market.
The specific models involved include: KFR-25GW/NEW 3, KFR 35GW / NFI193, KFR / 25GW / ZC2, KFR / 35GW / HFY 3, KFR / 35GW / new 3, KFR / 25GW / NFI193, KF / 26GW / NEA1 3, KFR / 35GW / ZC _ 2 and other eight models, such as KFR / 35GW / NII _ 3, KFR / 35GW / new _ 3, KFR / 25GW / NFI _ 3, KFR / 26GW / NEA1, KFR / 35GW / ZC _ 2, etc. Taking KFR-25GW/ZC 2 as an example, the nominal energy efficiency ratio is 3.59 (reaching the national secondary energy efficiency standard), and the measured value of the third party is only 2.68, which is far less than the national secondary energy efficiency standard of 3.40. There is also a big gap between the national mandatory standards of 3.20%. It is not ruled out that other models in sale have similar problems.
The production and sale of unqualified air conditioning products by Ox Air conditioning Co., Ltd. seriously violates the mandatory standards of the national "room air conditioner energy efficiency limit value and energy efficiency grade" (GB12021.3-2010). In violation of the provisions of Article 26, paragraph 2 (3) and Article 32 of the Product quality Law, and in violation of the provisions of Article 25 of the Standardization Law, the amount of money suspected to constitute the sale of unqualified products for production and sale is huge. At present, the above products are still sold through mainstream ecommerce platforms and physical stores. According to the ranking of TOP20 models in China's air conditioning ecommerce market released by Oviyun, the online retail sales of KFR 35GW new 3 products reached 1.671 billion yuan and sold nearly a million sets in 2018, according to the KFR-25GW/NEW 3 alone.
In view of the above situation, our company reports to your bureau in accordance with Article 10 of the Product Quality Law and Article 35 of the Standardization Law, and submits to your bureau for investigation and punishment in accordance with Article 50 of the Product Quality Law. If the relevant acts are suspected of constituting the crime of producing and selling fake and inferior products under Article 140 of the Criminal Law, please transfer them to the public security organs for investigation of criminal responsibility according to law.
Zhuhai Gree Electrical Appliance Co., Ltd.
June 10, 1919
CCTV financial and economic tracking for the first time,
We have an obligation to give feedback to the relevant departments of the state.
Chen Jin, Head of Standard and Control Department of Gree Electric Appliances: Consumers have been giving feedback all the time. Oaks air conditioning is cheap, but it consumes a lot of electricity.
We have also made a relevant analysis of this situation and found this result, because we are shocked that their energy efficiency can not meet the mandatory national standards. Taking one of the products with secondary energy efficiency as an example, the nominal energy efficiency is 3.59, which meets the national secondary energy efficiency, so the actual energy efficiency tested is only 2.68, not only can it not meet the requirements of the national mandatory standards. The requirement of National Level II Energy Efficiency 3.4 is still far from the requirement of Minimum Initial 3.2. We find that this situation is not only caused by simple production process fluctuations.
As a law-abiding enterprise, I think it is our duty to give feedback to the relevant departments of the state.
Oaks responded: Gree used improper means to slander his peers
Ox Air Conditioning Co., Ltd. is affiliated to Ox Group Co., Ltd. Since its establishment in 1994, it has three major industrial bases: Ox Jiangshan International Industrial Park, Ox Nanchang Industrial Park and Tianjin Wuqing Industrial Park. Its annual air-conditioning output has exceeded 10 million units, with sales exceeding 10 billion yuan and employee more than 10,000 people. In China, there are more than 60 marketing centers, more than 9,000 sales points, more than 8,000 after-sales service stations installed, more than 65,000 chain after-sales service personnel, and exported to more than 100 countries and regions such as Italy and Argentina. Oaks air conditioning management was shocked by the report of Gly Electric.
Leng Ling, General Manager of Oaks Air Conditioning Co., Ltd.: Just now, I also saw the slander on Weibo by the same company, and our company was shocked.
First, we feel that Gree is neither a consumer nor a state regulator. Especially when it says that consumers report to Gree, I think this is unreasonable and illegal. Secondly, according to two-dimensional data, Ox's sales in the first quarter of this year have increased by 56%, but Gree has declined by 11.6%. We have reason to suspect that, just as 618 air-conditioning sales are approaching, Gree uses this improper means to defame our brand. The aim, I think, is to influence sales in the Oxford Season, which is an unfair competitive means in the industry.
Because it is not the supervision department of the country, I think Oaks, as a responsible enterprise, is in the process of sales, our products are in line with the relevant national standards, we are willing to accept the supervision of consumers and relevant national departments. "