Although Google Pixel series has always been called Android benchmarking, in terms of hardware quality and product quality control, Pixel series has been sprayed by users because of various minor faults, BUG and design problems. For example, since the spontaneous sale, Google Pixel 2 XL has been exposed successively screen color offset, too fast burning screen, Yin and Yang screen, bluish side, oil layer wear, flash screen, camera can not start and many other problems.
The first generation of Pixel phones are not immune, and users are not immune to the first generation of mobile phones.It is reported that the dispute began in 2017, when Pixel users accused Google of intentionally selling defective microphone Pixel devices to users, and formally sued Google in February 2018. Google also said in March 2017 that about 1% of the first-generation Pixel phones were affected by a slight crack in the welding of the audio codec. But not only did Google not fix the defective Pixel phone, nor did it offer users a refund or replace their normal phones, so the lawsuit has continued to this day.
Recently, however, their efforts have finally paid off.
Recently,Google decided to pay $20 for all users who bought Pixel/Pixel XL phones before January 4, 2017, regardless of whether they had microphone problems on their phones.
In addition, Google will do the same.Users with microphone problems are compensated for $350(Provided that the user can provide documentation to prove this)If there are more problems on users'mobile phones than microphones, Google will raise the compensation to $500.。 However, there is a ceiling on the amount of compensation, and when it is insufficient, it will be distributed proportionally.
Users must lodge claims before October 7, 2019, and then hold a hearing to approve the settlement of collective action on December 6, 2020. The earliest time for users to receive compensation is March 2020.