In Messenger mobile applications, whenever someone sends a voice message, they will immediately see a question dialog box: "Enable voice recognition into text in this chat?" Users can choose "No" and "Yes". Facebook's description message is: "Display the text of the voice clips you send and receive. You can control whether the text is visible at each chat. "
There is no mention of human participation. Even on separate information pages dedicated to understanding speech recognition into text applications, Facebook explains that users can turn it off in every chat and prompts people to use it more. "Speech recognition into text uses machine learning technology." "The more times you use this feature, the more helpful it will be for speech recognition into text," the company said. It is not stated that machine learning is not limited to software code.
IncludeAppleCompanies such as Amazon and Google have relied on humans to inspect and improve their AI systems, but have not told users. This mistake is very serious when the regulatory situation of science and technology enterprises is getting worse and worse. The Irish Data Protection Commission, which enforces the EU Privacy Act, said it was learning about Facebook's transcription practices.
Jennifer King, director of consumer privacy at the Center for Internet and Social Affairs at Stanford Law School, said: "artificial intelligence is just at a level that explains human dialogue," which means companies need to rely on monitoring to help with system training. "but from my point of view, the most important issue is non-disclosure. Users obviously don't know about this kind of thing. "
Reports of the Facebook Human transcription Program have angered American lawmakers, some of whom have called for greater privacy protection. Senator Mark Warner (Mark Warner), Democrat of Virginia, said the latest news about Facebook audio collection "further proves that consumers' expectations of how they collect and use their data are completely different from what Facebook actually does."
Some privacy lawyers say the lack of disclosure conflicts with the company's $5 billion settlement with the FTC.
Mark McCreary, chief privacy officer at FoxRothschild Law, said:``If no one else has disclosed information to users about human listening behavior, I believe that there may be a violation. ``.