In response to today's media report of the micro alliance's "delete the library and run the road" accident, Tencent cloud official response said that after the micro alliance operation and maintenance accident, Tencent cloud's technical team has aligned with the micro alliance in the first time to study and develop a repair plan.Engineers are working day and night, and we will do our best to help Weimeng reduce the loss.
Earlier today, the official website of Weimeng announced that it received the system monitoring alarm, the service failed, a large area of service cluster could not respond, and the production environment and data were seriously damaged by He Mou, the core operation and maintenance personnel of the operation and maintenance department of the research and development center of Weimeng. At present, research and develop the production environment and data recovery plan.
It is reported that at present, the criminal suspect has been detained by Baoshan Public Security Bureau, and the criminal suspect has acknowledged the fact of the crime. The criminal suspect is He Mou, the core operation and maintenance personnel of the operation and maintenance department of the micro League research and development center. He Mou logged into the company's intranet springboard machine at 18:56 p.m. on February 23, and maliciously damaged the production environment on the micro League line due to personal spirit, life and other reasons.
We are very sorry for the accident. We are working out a compensation plan to compensate the businesses who suffered from the accident. We are very sorry for the accident and disaster caused by human factors. We will learn this painful lesson in the future and strengthen the management of online operation and maintenance. At the same time, we also pay attention to the mental state of employees due to the negligence of remote office Sorry!
As of 7:00 p.m. on February 25, the production environment and data repair are in order. It is expected that the production environment will be repaired before 24:00 p.m. on February 25, and all new users of wechat alliance will be able to resume services. The data repair of old users will be completed before 24:00 p.m. on February 28, officials said.
According to the data, Weimeng was founded in April 2013 with more than 3200 employees, more than 1600 channel agents and more than 3 million registered merchants. It is a leading provider of cloud business and marketing solutions for small and medium-sized enterprises in China, and also a leading provider of precision marketing services for small and medium-sized enterprises on Tencent social network service platform.