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Samsung responds to a large number of mobile phone system crashes and black screens: actively investigating the causes with temporary solutions

via:驱动之家     time:2020/5/23 12:37:16     readed:103

In the early hours of this morning, a large number of netizens were tweeting back,Samsung mobile phone system crashes, with black screen, random code, unlimited restart, etcJust now, Samsung's official response says it has received feedback from some users on system issues. is actively checking the cause and provide the corresponding solution as soon as possible.


@ Samsung GALAXY Gaile Segan responded:Dear Samsung mobile users, we have received feedback from some users on system problems. At present, we are actively investigating the causes and providing corresponding solutions as soon as possible.

Bloggers said,Some of Samsung's models crashed today because of bugs in the old lock screen app caused by leap April of the lunar calendar.

This year is the first day of the leap April of the lunar calendar. If the calendar app is not updated in time, it may cause the system to miscalculate the time, cause system bugs and crash problems.

User recommendation failed to recruit (backup data at the same time):

1. Update the calendar app in the system app in time;

2. Temporarily turn off the automatic update via WLAN option in system update.


And bloggers shared solutions to Samsung's mobile phone system crash:After the restart, double-click the power button to come to the photo taking interface. At this time, pull down the notice bar, click the setting button, search the time, and change the date one month ahead, which can be solved. The pro test is effective. Then wait for the official repair.

Specific operation: double click power to start the camera. Then pull down the menu. If you can't pull down, you can take a picture. Click to look back at the picture (if you have a password, click to delete the picture, enter the password), slide down and click the gear to enter the setting, change the system time to No. 21 or before, turn off the system automatic update, and then insert the card to update the lock screen (setting, lock screen, about lock screen, update). It has been solved normally.


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