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Tesla's warranty service suddenly shrinks: touch screen and media control unit halved to two years

via:驱动之家     time:2020/7/5 8:31:36     readed:190

A few days ago, Tesla updated the terms of after-sales service at home and abroad, reducing the warranty time of touch screen and media control unit from the previous four years ,80,000 kilometers to two years ,40,000 kilometers (25000 miles), whichever is first come.

The failure of touch screen and media control unit is mainly related to the excessive wear eMMC flash memory in the MCU, foreign media said. So, the option of halving service time allows for absurd comments.

Earlier this year, Tesla also offered a $2500 upgrade to a second-generation MCU. However, according to the official website, MCU2 seems to be covered by the new warranty.

All in all, Tesla's decision was somewhat disappointing. Previously, Tesla has launched a system update in an attempt to solve the problem that the embedded flash memory in MCU is wearing too fast, but in the whole thing, Tesla lacks effective communication. Moreover, the cost of replacing MCU is less than the loss to consumers.

In addition, the warranty update comes just a few weeks after the U.S. high speed safety management board investigated Tesla for MCU failures.

特斯拉质保服务突然缩水:触摸屏和媒体控制单元减半为2年

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